Policy Documents

The Division of Local Government has developed policies and procedures that may impact on members of the public. These documents are available for download from this page.

Special arrangements may be made for our publications to be provided in large print or in alternative media format. For any enquiries on publications please phone or e-mail us.

Printed copies of recently released DLG publications are available from Salmat and may be ordered by phoning customer service on 02 9311 9899, or faxing 02 9311 1076.

To view publications you will need the Adobe Acrobat Reader. If you do not have the Adobe Acrobat Reader installed you can download it here.

Published	Description	View
26-Feb-2013	Procedures for Managing Complaints About Local Councils (432 kb)	pdf
26-Feb-2013	Procedures for Managing Complaints and Feedback about the Division of Local Government (238 kb)	pdf
26-Feb-2013	Managing Complaints and Feedback about the Division of Local Government Policy (112 kb)	pdf
26-Feb-2013	Managing Complaints About Local Councils Policy (65 kb)	pdf
24-Mar-2011	Correspondence Management Policy (62 kb)	pdf
1-Jul-2010	Directory of Policy Advice for Councils	view
30-Jun-2010	Womens Employment and Development Strategy (20 kb)	pdf
30-Jun-2010	Research Code of Ethics (47 kb)	pdf
30-Jun-2010	Privacy Management Plan (106 kb)	pdf
30-Jun-2010	NSW Government Lobbyist Code of Conduct (91 kb)	pdf
30-Jun-2010	Guarantee of Service (127 kb)	pdf
30-Jun-2010	General Social Justice Strategy (26 kb)	pdf
30-Jun-2010	Ethnic Affairs Priorities Statement (EAPS) Report 2005-2006 (77 kb)	pdf
30-Jun-2010	DLG Multiculturalism Policies and Services Forward Plan 2010-2011 (40 kb)	pdf
30-Jun-2010	Disability Action Plan 2008-2012 (256 kb)	pdf
30-Jun-2010	Communication and Language Services Policy (110 kb)	pdf
30-Jun-2010	Code of Conduct (162 kb)	pdf
30-Jun-2010	Aboriginal Protocols for DLG (65 kb)	pdf
30-Jun-2010	Aboriginal and Torres Strait Islander Employment and Development Strategy (22 kb)	pdf
28-Jun-2010	Social Justice Framework 2008-2012 (326 kb)	pdf